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# 5.2026

> May 2026 release notes.

The **May 2026** PolyAI Agent Studio release ships a redesigned **Conversations** workspace built for high-volume review, introduces the **Agent Development Kit (ADK)** for local agent development, and adds a one-click **Tripleseat** integration for restaurant agents.

Expand the items below for details:

#### Conversations workspace revamp

![conv-review-side-panel](/_fern-files/_img/ad5eede9dea848db4e97930db457252a1f635748c4e7d6447b03f98fc234a9c4.webp)

The Conversations page is now organized around channel scopes, saved views, layered diagnosis, and an integrated review side panel — purpose-built for analyzing conversations at scale.

* **Voice and Webchat as separate scopes** — each with their own saved views, column layouts, and an integrated review side panel that opens without leaving the table.
* **Saved views** — built-in **Production** and **Test** System Views, plus your own **Custom Views** as pinned tabs. Duplicate, set as default, and share filters as a link.
* **Diagnosis toggle group** — debugging layers (tool calls, flows, variables, latency, logs, sources) are now independent toggles that persist as you move between conversations.

See [Conversation review](/agent-studio/conversations/review), [Views](/agent-studio/conversations/views), and [Diagnosis](/agent-studio/conversations/diagnosis) for the full walkthrough.

#### SMS closing notification on idle timeout

When an SMS conversation goes idle and the session times out due to inactivity, the agent now sends a brief closing SMS — *"I am going to end conversation now"* — before tearing the session down. Users get an explicit signal that the conversation is over instead of silently being dropped.

This applies only to abandoned (timed-out) sessions. Conversations that end naturally or because the user explicitly leaves are unchanged.

See [SMS overview → Session timeouts](/messaging-channel/sms#session-timeouts) for details.

#### Agent Development Kit (ADK)

![adk-docs-home](/_fern-files/_img/926a6c7da708d282ed571639b8f68a969b3034ad20e32ad12635fa5f3f861788.webp)

Build PolyAI agents locally with the new **Agent Development Kit (ADK)** — a Python CLI (`polyai-adk` on PyPI) that brings a pull-edit-push workflow to Agent Studio projects.

* **Pull your project as code** — `poly pull` downloads your agent as human-readable YAML files organized by resource type (topics, flows, entities, agent settings) plus Python for functions.
* **Edit anywhere** — work in your IDE, with scripts, or with AI coding assistants like Claude, and version everything in Git.
* **Push back to Agent Studio** — `poly push` diffs local changes against the remote state and applies updates to the target environment immediately.
* **Self-serve API keys** — generate keys from your account at [studio.poly.ai](https://studio.poly.ai). Fully compatible with Agent Studio and the Agents API — switch between surfaces at any time.

See [Agent Development Kit (ADK)](/advanced/extend-with-code/adk) for installation, authentication, and usage instructions.

#### Tripleseat integration

Connect PolyAI to **Tripleseat** to capture event and large-party leads from voice, webchat, and SMS conversations — without writing custom code. Projects on the PLG restaurant template can connect Tripleseat through one-click OAuth from the Integrations page; other projects continue to be supported through Managed Services.

See [Tripleseat](/integrations/hospitality/tripleseat) for the setup guide.