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# 10.2025

> October 2025 release notes.

The **October 2025** PolyAI Agent Studio release introduces live call monitoring, advanced Webchat configuration, automated regression tests, smarter analytics features, and improved deployment control.

Expand the items for details:

#### Live call listening

Monitor calls as they happen in real time in [Conversation Review](/agent-studio/conversations/overview).

![live-call-listening](/_fern-files/_img/30b921a4cc7c404a9b4a8842226f3c55a6b15aef79cffc003dd1af77146bab45.webp)

**What's new:**

* In-progress calls now appear in the **Conversations** list with live duration indicators.
* Watch turns stream live as they occur, including timestamps and caller metadata.
* Access is permission-controlled – users without [PII-level](/agent-studio/tools/classes-and-objects/log#pii) access cannot view transcripts.
* A new tabbed view separates *Live*, *Ended*, and *All* calls for easier navigation.

#### Advanced Webchat customization

Webchat now supports configurable disclaimer messages and consent prompts to meet legal and privacy requirements.

![webchat-disclaimer](/_fern-files/_img/f18908b5849d5b532a7a3163e9d8819a6733e9162647d164d8dc669397523b45.webp)

**What's new:**

* Add a **custom disclaimer** message above the input field.
* Include **clickable Privacy Policy** and **Terms & Conditions** links.
* Optionally require an **"I consent"** button before starting a chat.
* Configure everything from **Settings → Webchat**.

#### Auto-run Test Sets

You can now run Test Sets automatically when publishing to Sandbox, or promoting to Pre-release or Live.

![auto-run-test-sets](/_fern-files/_img/a401e5d70914c2eef83c1ebefac77efc8cece1b8179f1e9c2dc434d283e9a877.webp)

**What's new:**

* Configure **Test Sets** to run automatically on publish or promote.
* Runs trigger before deployment to Sandbox, Pre-release, or Live environments.
* Enforces regression testing for complex, multi-variant projects.

#### Function logging (conv.log)

Write structured logs directly from inside functions using `conv.log`, viewable in **Conversation Review → Diagnosis** and the **Conversations API**.

```python
def handle_booking(conv):
    conv.log.info("Validating booking", booking_id=conv.state.get("booking_id"))
    conv.log.warning("Slow API response", vendor="booking_api", latency_ms=4800)
    conv.log.error("Payment failed", code="CARD_DECLINED", retriable=False)
    conv.log.info("User phone captured", phone=conv.caller_number, is_pii=True)
```

**What's new:**

* Use `conv.log.info`, `conv.log.warning`, and `conv.log.error` to record structured logs.
* Entries appear inline in Conversation Review and in API responses.
* Mark entries as **PII** so only users with permission can view them.

#### Smart Analyst templates

Smart Analyst now opens with a new **Templates** interface – offering ready-made, categorized prompts for instant insight generation.

![smart-analyst-template](/_fern-files/_img/970a69bbdf2dff8a7d57ebabee865d212a06dc5e0b8effc272094382a1aa3bd6.webp)

**What's new:**

* Start faster with **pre-built analysis templates**, organized by category: *Customer Insights*, *Agent Performance*, and *Custom Research*.
* Templates include optimized queries and short descriptions for clear outcomes.
* Selecting a template auto-fills the query field with a pre-configured analysis prompt.
* Each template is designed to help non-technical users explore real data and build useful reports instantly.
* Templates will expand over time with more analysis types and custom management tools.

#### Agent Analysis – scheduled batches

You can now schedule Agent Analysis to run **daily** or **weekly**. Automating recurring analysis tasks is a good way to continuously track the performance of your project after deployment or when it is in QA.

![scheduled-batches](/_fern-files/_img/79f33df5a1d6c37e635539e8994e6226e68ff23f68a469c481c89a9f8ca9f670.webp)