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# 10.2024

> October 2024 release notes.

The **October 2024** release brings targeted updates to ASR, regional expansion, version management, voice customization, and content filtering.

Expand the items for details:

#### ASR biasing for flows

![flows-asr](/_fern-files/_img/0bad691f335808571a6edf5ebad7617d1df9c3e7addece31c456c63ff217b96c.webp)

The **ASR biasing for flows** feature allows builders to improve ASR performance by configuring biasing for specific types of inputs at particular [flow](/agent-studio/flows/overview) steps.

**Key highlights:**

* Bias for input types including alphanumeric, numeric, precise date, string number, yes/no, name spelling, party size, relative date, and time.
* Optimal biasing effectiveness is achieved by selecting the minimal necessary inputs.

**Benefits:**

* **Improved ASR performance**: Targeted biasing enhances recognition accuracy for specific input types.
* **Higher recognition rate**: Custom biasing ensures critical inputs are accurately captured.

**How to use:**

* Open the **"Flows"** section under the Build tab.
* Configure biasing for input types at designated Flow steps.

#### UK and EU regions

The studio now operates in **UK and EU regions** as well as the default **US**.

**Key updates:**

* **EUW-1** and **UK-1** production environments.
* New regional domain addresses:
  * **US:** [studio.us.poly.ai](https://studio.us.poly.ai)
  * **UK:** [studio.uk.poly.ai](https://studio.uk.poly.ai)
  * **EUW:** [studio.eu.poly.ai](https://studio.eu.poly.ai)
* Authentication formats for regional production environments remain the same.

#### View versions

Manage and review **historical, draft, sandbox, pre-release, and live versions** of your agent for seamless change management.

![flows-asr](/_fern-files/_img/10764fe8f5bacc6ea51532ac7e0d7e6057fb40f1890c3b60e0e0644f7161b2f0.webp)

**Key highlights:**

* View and manage all agent versions.
* Access historical versions for a comprehensive overview.

**Benefits:**

* **Development and Deployment**: Efficiently manage changes to align with business objectives.
* **Ongoing Maintenance**: Implement updates without impacting user experience.

Visit the [environments and versions](/agent-studio/deployments/overview) page for more details.

#### Disclaimers

Set a distinct **greeting message and dial tone** before the agent interaction begins.

![flows-asr](/_fern-files/_img/0ba0bde2cbbe36b4d3baa8854badb7e988b3f9104f979215cf4bf7850c314228.webp)

**Key highlights:**

* Customize greeting messages with a separate voice.
* Upload custom dial tones for tailored interactions.

**How to use:**

* Go to the **"Agent"** section.
* Enable the disclaimer message and configure the greeting and tone settings.

#### Content safety filters

Gain full control over **Safety Filters** directly in the studio UI. Builders can fine-tune severity settings or disable specific filters to better align with project requirements.

![flows-asr](/_fern-files/_img/0354b72c78056a09fd5bbc3d09dc069ee295cc2be810840601ffee5a92f6c4c2.webp)

**Key highlights:**

* Adjust filter severity to match client risk tolerance.
* Disable specific filters when necessary.

**How to use:**

* In the **"Settings"** section, modify filter thresholds using the slider or disable filters as needed.