> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://poly-ai.ferndocs.com/integrations/managed-services/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://poly-ai.ferndocs.com/_mcp/server.

# Managed services

## Docs

- [Managed services](https://poly-ai.ferndocs.com/integrations/managed-services/overview.md): Integrations that require coordination with your PolyAI account manager.
- [Custom SIP](https://poly-ai.ferndocs.com/integrations/managed-services/telephony/custom-sip.md): Access SIP headers for dynamic routing, personalization, and custom handoffs.
- [DNIs Pool](https://poly-ai.ferndocs.com/integrations/managed-services/telephony/dn-is-pool.md): Integrate your telephony system with PolyAI using a pool of Dynamic Number Insertion (DNI) numbers.
- [Zoom Contact Center](https://poly-ai.ferndocs.com/integrations/managed-services/telephony/zoom-contact-center.md): Integrate PolyAI with Zoom Contact Center for voice agent handling through a SIP trunk.
- [DesignMyNight](https://poly-ai.ferndocs.com/integrations/managed-services/hospitality/design-my-night.md): Connect your PolyAI agent to DesignMyNight for restaurant and venue booking management.
- [LiveRes (Zonal)](https://poly-ai.ferndocs.com/integrations/managed-services/hospitality/live-res-zonal.md): Connect your PolyAI agent to LiveRes for restaurant reservation management.
- [PCI Pal](https://poly-ai.ferndocs.com/integrations/managed-services/payments/pci-pal.md): Integrate PCI Pal for secure, compliant payment processing during calls.
- [Stripe](https://poly-ai.ferndocs.com/integrations/managed-services/payments/stripe.md): Connect your PolyAI agent to Stripe for payment status, refunds, and coupon management.
- [Google Sheets](https://poly-ai.ferndocs.com/integrations/managed-services/data-and-utilities/google-sheets.md): Connect your PolyAI agent to Google Sheets for lookups, logging, and dynamic content.
- [Ideal Postcode](https://poly-ai.ferndocs.com/integrations/managed-services/data-and-utilities/ideal-postcode.md): Enable UK address lookup and validation during calls with Ideal Postcode.
- [DeepL](https://poly-ai.ferndocs.com/integrations/managed-services/data-and-utilities/deep-l.md): Enable real-time translation during calls with DeepL integration.