> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://poly-ai.ferndocs.com/agent-studio/knowledge/fa-qs/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://poly-ai.ferndocs.com/_mcp/server.

# FAQs

## Docs

- [FAQs](https://poly-ai.ferndocs.com/agent-studio/knowledge/fa-qs/fa-qs.md): Create curated FAQ topics with sample questions, answers, and actions to handle common caller requests.
- [RAG](https://poly-ai.ferndocs.com/agent-studio/knowledge/fa-qs/rag.md): How retrieval-augmented generation powers topic matching.
- [Actions](https://poly-ai.ferndocs.com/agent-studio/knowledge/fa-qs/actions/overview.md): Guide to setting up actions for SMS, functions, and handoffs
- [Send SMS](https://poly-ai.ferndocs.com/agent-studio/knowledge/fa-qs/actions/send-sms.md): Trigger an SMS directly from Managed Topic actions
- [Invoke tool](https://poly-ai.ferndocs.com/agent-studio/knowledge/fa-qs/actions/invoke-tool.md): Invoke a tool (Python function) from a managed-topic action to extend your agent with custom logic.
- [Handoff](https://poly-ai.ferndocs.com/agent-studio/knowledge/fa-qs/actions/handoff.md): Trigger call handoffs from Managed Topic actions