> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://poly-ai.ferndocs.com/agent-studio/flows/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://poly-ai.ferndocs.com/_mcp/server.

# Flows

## Docs

- [Flows](https://poly-ai.ferndocs.com/agent-studio/flows/overview.md): Use flows to guide callers through structured, multi-step processes with validation and branching logic.
- [Triggering flows](https://poly-ai.ferndocs.com/agent-studio/flows/triggering-flows.md): Start flows from FAQs, global functions, or transition functions using conv.goto_flow().
- [Example flow](https://poly-ai.ferndocs.com/agent-studio/flows/example-flow.md): A complete reservation confirmation flow showing prompts, transitions, and ASR biasing patterns.
- [No-code flows](https://poly-ai.ferndocs.com/agent-studio/flows/no-code/overview.md): Build conversational workflows visually using Default steps and entity extraction without Python.
- [Entities](https://poly-ai.ferndocs.com/agent-studio/flows/no-code/entities.md): Define and validate structured data types like names, dates, and phone numbers in flow steps.
- [Quickstart](https://poly-ai.ferndocs.com/agent-studio/flows/no-code/quickstart.md): Build your first no-code flow step by step with Default steps and routing.
- [Advanced steps](https://poly-ai.ferndocs.com/agent-studio/flows/no-code/advanced-steps.md): Enable ASR biasing, DTMF collection, and function references in flow steps for precise control.