> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://poly-ai.ferndocs.com/agent-studio/behavior/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://poly-ai.ferndocs.com/_mcp/server. # Behavior ## Docs - [Behavior](https://poly-ai.ferndocs.com/agent-studio/behavior/overview.md): Set and edit your agent's global rules, model, personality, and fixed greeting line. - [Agent](https://poly-ai.ferndocs.com/agent-studio/behavior/general/personality-and-role.md): Define your agent's personality and role. - [Rules](https://poly-ai.ferndocs.com/agent-studio/behavior/general/behavior.md): Set global rules to control your agent behavior, tone, and compliance. - [Multi-language](https://poly-ai.ferndocs.com/agent-studio/behavior/language/multi-language.md): Configure your agent to handle conversations in multiple languages from a single project. - [Language coverage](https://poly-ai.ferndocs.com/agent-studio/behavior/language/language-coverage.md): Languages and models supported across LLM, ASR, and TTS on the PolyAI platform. - [Translations](https://poly-ai.ferndocs.com/agent-studio/behavior/language/translations.md): Manually override auto-translated content for multilingual agents. - [Guardrails](https://poly-ai.ferndocs.com/agent-studio/behavior/guardrails/guardrails.md): Platform safety guardrails that protect your agent in production, with observability in conversation transcripts. - [Safety filters](https://poly-ai.ferndocs.com/agent-studio/behavior/guardrails/safety-filters.md): Per-channel content filters that classify user input and agent output across hate, sexual, violence, and self-harm – and always-on jailbreak detection. - [Model](https://poly-ai.ferndocs.com/agent-studio/behavior/models/overview.md): Choose which LLM powers your agent – including PolyAI Raven, our proprietary model family built for conversational AI. - [Raven](https://poly-ai.ferndocs.com/agent-studio/behavior/models/raven.md): PolyAI's proprietary LLM family, built for customer service across voice and chat. - [Bring your own model (BYOM)](https://poly-ai.ferndocs.com/agent-studio/behavior/models/bring-your-own-model-byom.md): Connect your own LLM endpoint to PolyAI.