> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://poly-ai.ferndocs.com/agent-studio/analytics/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://poly-ai.ferndocs.com/_mcp/server.

# Analytics

## Docs

- [KPIs](https://poly-ai.ferndocs.com/agent-studio/analytics/kp-is.md): Define and manage custom metrics for your agent.
- [Post-call reporting](https://poly-ai.ferndocs.com/agent-studio/analytics/post-call-reporting.md): Capture real-time metrics during the call and run LLM-based extraction queries after the call to produce structured reporting data.
- [PolyScore](https://poly-ai.ferndocs.com/agent-studio/analytics/poly-score.md): Automated conversation quality scoring for voice calls.
- [Surveys](https://poly-ai.ferndocs.com/agent-studio/analytics/surveys.md): Measure customer satisfaction with in-call voice CSAT surveys.